We shop the competition so you don’t have to.

If you are about to make a purchase and discover a lower advertised price than ours, bring in verifiable proof for the same brand and model in stock at a local competitor, and we will match that price.  If you are unsure about getting the lowest price at our store, we’ll check local competitor’s pricing and availability online on the spot. If a lower price is found, and it is in stock, we will match it. 

If within 60 days after your purchase from us you see a lower advertised price for the same brand and model in stock at a local competitor, we will refund 110% of the difference. 

Some restrictions apply. See details below.

Exclusions:
Our price guarantee does not apply to competitors' free offers, limited quantity items, open-box, clearance or closeout products, Ultimate Buys, Ultimate Values, mail-in incentives, financing or bundle offers, internet sales, floor models, and parts or accessories purchased through Partsearch.  The policy does not apply to typographical errors or a competitor's price that results from a price match.

What is considered a local retail competitor?
A brick and mortar retail store located in the same market area as your Ultimate Electronics store.

What is considered "verifiable proof" of price?
The best way to show proof of price is to bring in the competitor's current ad, which shows the price of the item you wish to match and the dates for which the price is valid. We reserve the right to call the competitor's store to verify the lower price and availability of the item. If the current ad is not available, we reserve the right to call the competitor's store to verify the lower price and availability of the item.  We will also check local competitor’s pricing and availability online on the spot for you.

How do you handle a price match if the Ultimate Electronics price includes a coupon, rebate, gift card or other promotional offer?
A refund or price match will be based on the purchase price at Ultimate Electronics after all discounts and promotions are applied.

We offer you the choice between the Ultimate Electronics purchase price or the competitor's price. (See details below )

If you choose a competitor's price, applicable Ultimate Electronics coupons, rebates, gift cards or other promotional offers will no longer apply and will not be fulfilled. Free items received during the original purchase must either be returned or their value paid for. This applies to "packages" or "bundle rebates" as well. If you choose the competitor's offer, the entire original package or bundle rebate is invalid.

If you prefer a current Ultimate Electronics offer instead of your original Ultimate Electronics offer, you must accept either the entire current offer or your entire original offer. You may not, for example, receive both a current advertised sale price and any coupons, rebates, gift cards or other promotional offers that were in effect at the time of your original purchase but are no longer available. You may choose the offer that is best for you.

How do you handle a price match if the competitor's price includes a rebate, gift card or other promotional offer?
The competitor's purchase price is calculated by deducting instant discounts taken at the register such as instant rebates. Mail-in rebates and other deferred savings are not deducted from the competitor's purchase price.

What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a retailer will advertise a very low price for a product but have only limited quantities in stock. If the item is out of stock or the competitor has limited quantities of that item, then the product is not eligible for “On the Spot “ price matching or our 60 Day Price Guarantee.

Are services eligible for price matching?
Due to the differences in services being performed, Ultimate Electronics does not match competitor's service prices. This includes, but is not limited to delivery, installation, repair, and performance guarantees.

Can I have my price match request processed over the phone or online?
We currently are not able to process your refund or purchase over the phone or online. However, if you have questions regarding the policy, call our Ultimate Resolution Center at 1-877-439-7667.

Does the 60 Day Price Guarantee apply to price changes after your original purchase at your local Ultimate Electronics store?
If you find a lower price at a local ultimate Electronics store either at the time of your purchase or within 60 days of your purchase, we will refund you 100% of the difference. The extra 10% of the difference does not apply.